Reputation Management
CONTROL YOUR IMAGE
Monitor your reports and effectively track and respond to your company’s reviews online.
Our world-class reporting allows you to gauge and understand your online presence, share of voice, and reviews at a glance. As a business, it’s important to be aware of what people are saying about your company online. This information could be seen by thousands of potential customers, and positively or negatively impact their buying decisions. The Main Street Digital reputation management platform allows you to effortlessly monitor and respond to your company’s reviews online.
Get Listed
We track your online visibility, making sure your company is listed on major review sites, search engines, directories & social networks.
What’s Being Said?
The reputation management tool finds reviews of your business across the web’s major review sites, including UrbanSpoon, Yelp and Yahoo! Local. Learn what people say about your business…and react.
Get Reviewed
Both good and bad reviews can be a good thing for your business online. The trick is effectively responding to the negative reviews. Reputation management will help you quickly respond to negative reviews and thank customers for the positive reviews.
Address Concerns
Our reputation management platform will allow you to respond directly and effectively to both negative and positive reviews online.
SHARE OF VOICE
Are you looking to increase your share of voice online? Find out where and when your business is already being mentioned, and in relation to what topics. Track the positivity or negativity of these mentions and reviews with our easy-to-use tools. Our tool will allow you to work on inserting your business into the online conversation where you want to be mentioned. Track your share of voice vs. your competition and boost your online reputation today!
Gauge Competition
Our tool can track how often your business gets mentioned online when your industry is discussed, and contrast against your competition. Knowing what your competition is doing well will only make you better.
Evaluate Sentiment
What words are people using to discuss your business online? Are they saying positive things, or negative things? Find out and react accordingly.
Find Mentions
Mentions can be harder to discover than reviews. Our tool searches for mentions of your business on popular websites, blogs, and all over the web.
Constant Monitoring
Effective reputation management is more work than you might think. Our tool takes the pain out of monitoring your online presence and competition. Sit back as it discovers and evaluates your reviews, listings & mentions.
GET REVIEWED
Our reputation management platform allows you to take advantage of your reviews online, both positive and negative. Our tool does the research and sentiment-tracking for you, allowing you to focus your time and energy on calculated, professional responses to your reviews. Don’t hide from negative reviews—turn them in your favor. A positive spin on your negative review shows that you are willing to do what it takes to satisfy your customers, even those that are talking negatively about you online.
No Research Required
Our tool finds your reviews for you, saving you time and energy. It allows you to respond simply and effectively to nip potential problems in the bud.
Constructive Criticism
Let’s face it: nobody and no business is perfect. Some negative reviews can provide constructive tips for things to improve at your business.
Negative -> Positive
Even the worst review can be a positive thing for your business. Your company’s name is out there. The trick is to respond and turn negatives to your advantage.
Effective Response
Criticisms of your company allow you the chance to set things straight—not only to the complainer, but to anyone reading the review & response online.
REPORTING & PERSONAL SERVICE
Our detailed monthly reporting & alerts help you stay ahead of your competition.
Convenience
Our monthly report provides you with information about your mentions, reviews and listings at a glance, saving you time & energy.
Timely Alerts
Our alert system can notify you of negative mentions as they happen, allowing you to respond effectively and immediately.
Competitive Analysis
Our reporting allows you to gauge your online reputation and compare it to your competition.
Personal Touch
Our team of reputation management professionals will contact you directly when there’s a dire need for action on your part. No need for constant monitoring.